Everything you need to get you up and running on Wealthup.
Detailed descriptions on what the different plans we offer.
All the techy details on how we keep your information secure.
All the definitions to help you understand your Wealthup investment options.
How to get money in and out of your Wealthup account and your bank.
Questions related to tax and your investment account.
When you use Wealthup, your information is encrypted and stored on secure servers.
Your funds and securities are held by our custody and clearing partner, DriveWealth LLC. At DriveWealth, your investments are protected up to a maximum of $500,000 total, including $250,000 in cash balances through the Securities Investor Protection Corporation (SIPC). Please note: SIPC protection does not insure against the potential loss of market value.
For uninvested funds, your Wealthup account is enrolled in something called the DriveWealth Cash Management Program .Deposits to the Sweep Program are covered by FDIC insurance up to the $250,000 limit per customer at each FDIC-insured bank that participates in the Sweep Program. Once your cash is deposited with the participating banks under the Sweep Program, such cash will no longer be covered by SIPC. Learn more about the FDIC Sweep Program.
The custodian of securities, DriveWealth LLC is the members of the Securities Investor Protection Corporation (SIPC). SIPC protects the securities in your brokerage account up to $500,000, including $250,000 for claims for cash. SIPC protection does not insure against the potential loss of invested assets. For more details, visit www.sipc.org .
We have every intention of sticking around for the long term. However, if anything happens to Wealthup that required us to close up shop, you would maintain control of your account. No matter what, your investments are always yours. All Wealthup accounts are held by our trusted partner and custodian DriveWealth, a registered broker-dealer regulated by FINRA. All investments held by DriveWealth are protected by the Securities Investor Protection Corporation (SIPC). Wealthup accounts are in the custody of DriveWealth LLC. which is SIPC-protected up to $500,000 total, including $250,000 in cash balances. This protects against losses resulting from the failure of a broker-dealer. The $500,000 amount is standard for investment companies. Please note: Investments are not FDIC insured, not bank guaranteed, and may lose value. SIPC protection does not insure against the potential loss of market value.
There are two main reasons we need your Social Security number: • The Patriot Act requires all financial institutions to obtain, verify, and record information that identifies each person opening an account. • Wealthup issues all clients a tax reporting form at the end of the year and we need your SSN to do this. Your Social Security number is only used to verify your identity. Wealthup does not perform a credit check.
Visit this link to wealthup.io/password reset
DriveWealth LLC is a broker-dealer, FINRA/SIPC member and our custodian firm that handles services for your account. These services include custody of assets, reporting, trade confirmation, settlement, and securities delivery in Wealthup.
A Wealthup account may be locked if we need to verify information with you or if there’s been a problem with a transfer. If your account is currently locked, please get in touch with our support team.
In some instances, we may need more information to verify your identity before we can open your account. This happens if the auto-approval process cannot validate you. If that’s the case, we’ll ask you to send us a photo of your government-issued identification. This is how we make sure we’re opening an account for the right person. account. Note: We will first attempt to charge your subscription payment for your Wealthup account (Investment account and Individual IRA) to the linked bank account. If your bank account have insufficient cash in them, we may then charge your subscription payment to your Wealthup investment account, investment position(s). Disclosure: Wealthup generally deducts your subscription fee from either your cash balance in your Wealthup account or from your Funding account (i.e linked bank account). However, Wealthup may, as necessary sell securities in your Wealthup account to cover the subscription fee. If applicable, your linked banking account is a funding account for purposes of the Advisory Agreement. Your Wealthup subscription fee may be deducted from your linked banking account balance.
An incorrect code will prompt the user to try again by highlighting the code fields in red. An excessive number of incorrect attempts may lock your account temporarily as we seek to prevent rate limiting and other attacks from potential fraudsters to protect your information. Read more about Two-Factor Authentication (2FA) *2FA is currently enabled for all Wealthup users
Two-factor authentication (2FA) is a sign-in process that requires you to pass two separate challenges to access your accounts or sensitive data. The first step is inputting your password, next, you will be asked to provide a 6 digit verification code each time you log in. Your verification code will be sent to you via SMS (text message rates may apply), a phone call, or an email. *2FA is enabled for all Wealthup users.
We will be sending your code via email, so please check the inbox for the address you provided. Please allow up to 10 minutes for your code to arrive.
First, refresh your email inbox. If you still don’t see it, check your spam folder and any other folders in your inbox. Sometimes administrative emails can end up there by accident. If it’s not in your sorted folders, please double-check the email address you typed into Wealthup and make sure it is correct and typo-free. If you still haven’t received the email, you can resend it from the app under profile
Wealthup accounts are enrolled in an interest-bearing Federal Deposit Insurance Corporation (FDIC) insured Sweep Program (“Sweep Program”) offered through our custody and clearing partner, DriveWealth Uninvested money in your Wealthup account (AKA your Available Cash Balance) is automatically transferred to the Sweep Program. It will earn interest based on the amount and duration of deposits and applicable interest rates. Deposits to the Sweep Program are covered by FDIC insurance up to the $250,000 limit per customer at each FDIC-insured bank that participates in the Sweep Program. Please ensure that you read the terms and conditions of the Sweep Program carefully. As with all investments, you should consider carefully if the Sweep Program meets your investment objectives.